I'm Insulted By The Way I Was Treated

By: ANNOYED CONSUMERS

On 11/18/2009 I was reviewing my account an availabe balance of $700.00. I call the company and requested an express pin to withdraw $200.00 from the ATM. On 11/20/2009 at the ATM I went to use the card and it was cancelled by AMEX. Mine you I never had a late payment and never miss a payment on my credit..ALSO NOTE MY CREDIT REPORT IS SPOTLESS OF LATE PAYMENTS COLLECTIONS, ETC.

When I call the representative she stated that nothing was wrong with my card and try again. When I told her I than it was working she put me on hold for about 5 minutes and told me that AMEX has cancelled my card. I thought somebody stole my card. When I get transferred to the Credit dept. She automatically start doing the speech of Sorry you wasn't informed in advance but when canceled your card due to review your credit report and it showing that you have a high balance on some other cards. MIND YOU I never had a late payment on my credit report EVER!!!!!!I usually paid that cards off in a few months.. She then informed my that any pending transaction are not showing up and may not be honored due to being cancelled. I then stated to her that I made a large purchase two days ago and I can't believe that the card work then but now I cut off. ANYWHOO!!! I felt so bad on the way the just stop me from using the card after I have been with them since 1999. I WILL NEVER EVER GET AMEX CARD AGAIN!!!!!!!!MIND YOU I WAS NEVER LATE ON THE CARD!!!!!!!!!