Saturday, May 29, 2010

Canceled cards after 26 years

By: American Express Sucks

I have had both American Express green and gold cards since 1983. Without notification both cards were canceled yesterday. We went into a store to buy something today and the store told us the cards were canceled.....not ever an call or letter from American Express.
My wife and I were both in real estate and have been for many years.

As most people know, the market crashed about 2 years ago. We have spent all of out savings keeping our payments up and have never had a late payment in at least 12-15 years. We now have new jobs and have no problem paying the bills, except...We have a new home (bought 3.5years ago)and can no longer can afford to keep the payments up, so we haven't made a house payment in 3 months and are trying to re-negoate the loan with the lender. Again this the only late payment we have had in many many years. We went on line to Experian for a report. After reviewing the 28 page report, the only negative one was from our lender. Ever other loan stated that our payments were "never late and up to date".

We called American Express and they said that out cards could never be reinstated. WOW.....after 26 years with never a late payment to them or anyone else they kick us in the butt.....

My advise.....NEVER deal with American Express...they could care less about you or your family.

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