Cutback on Credit Limit for No Reason-and a BS letter to boot

By: ReInk

I was shocked to receive an email that our company American Express card limit had been cut to $1000 above the balance. I tried customer service; they said the explanation was in the mail - but it actually was sent out after my call. The stated reasons were: my "total debt with American Express and other creditors" (almost all mortgage debt), credit score and records that had not changed since 2005.

I've been told there is nobody who has both responsibility and decision making authority and referenced to write to Doria M. Camaraza, Senior VP Operations, 777 American Express Way, Fort Lauderdale, FL 33337.